Advocacy Services helps team members and their families struggling with complicated medical and benefits situations. Advocates work with the Dell health plans, providers and others to reach the quickest possible resolution. You can reach an Advocate at 1-888-622-1200 from 7 a.m. to 6 p.m. CT, Monday through Friday.
When should you contact Advocacy Services?
When you have a question about your explanation of benefits (EOB), insurance claims or health care bills, an Advocate can help you decide the best course of action. An Advocate can also help to resolve health care billing and insurance claim disputes.
There’s no cost to you for this service.